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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is ClickSend SMS
Clicksend is an SMS provider who offers a wide range of services covering SMS Gateway, Bulk SMS, SMS Marketing just to mention a few in the communication arena for businesses.
Benefits of using ClickSend SMS
This Gateway provider offers online SMS in a seamless integration way from any web enabled computer with no setup required. Sending text messages to clients, individuals or organisations has been made simple by ClickSend’s infrastructure and sound network systems. The ClickSend products that are easy-to-use and generate real business, whilst providing you with real results and data. From Bulk SMS Gateways and Email Marketing Tools, through to Fax, Post and Geolocation services, this products create ideal marketing platforms that are used by some of the largest and most trusted brands in Australia and around the world.
Why should I use ClickSend SMS
ClickSend's web MMS gateway service allows you to send and receive MMS picture messages to mobile phones. Send MMS messages using our API or our online dashboard. ClickSend enables you to deliver high volume SMS through the high performance SMPP gateway. If you’re looking for a high throughput SMS aggregator, this is the product you’re looking for. Moreover, with ClickSend you can use SMS keywords and auto-responders to run promotions, deliver info, voting systems & polls, deliver coupons and so much more. Send SMS online to deliver more value to your customers and generate more business. ClickSend's SMS gateways are user friendly and provide easy-to-navigate SMS solutions.
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