LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.

Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.

The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.

DealTrak is a platform that facilitates finance & insurance transactions in the automotive industry, this software help dealers and finance brokers to do over 200 finance, insurance, data and other value-added products and service providers, allowing them to offer compliantly and efficiently engine F & I products to car buyers.

Dealer Track provides integrated dealership technologies, which enable car dealers and automotive business owners to manage employee productivity, sales teams and marketing activities. Dealer Track’s CRM (Customer Relationship Management) is the tool that tells you exactly “who to call and when to call them.” Thanks to the CRM, you can follow up your prospects and clients, in order to build meaningful relations with your customers without losing a single opportunity. Follow up your prospects at every stage of the sales process, get more service appointments and more customers visiting your dealership.

Delaer Track’s CRM helps dealerships stay focused on their customers, by sending bulk emails, push advertising phone calls, managing your staff’s work and to-do list, and much more. In other words, it is possible to automate all sales activities by building a process that involves your whole team.

What you can do with LiveChat Inc and Dealer Track

Create new Dealer Track leads with LiveChat Inc

Update Dealer Track leads with LiveChat Inc

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About LeadsBridge

LeadsBridge is a set of automation tools designed to integrate businesses' assets with the most popular advertising platforms and lead generation tools.

Thanks to its cutting-edge technology, LeadsBridge allows companies to securely sync data to/from over 370 CRMs and custom solutions, avoiding any type of marketing interruptions and manual work.

 

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