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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is JobScore
JobScore is a cloud-based candidate tracking system and is designed for businesses of all sizes. Product features include job posting, social media recruitment, and database recovery to store applications, reports, and analytics from previous candidates.
Benefits of using JobScore
JobScore offers career site management, which provides users with pre-built templates for website creation. In addition, users can add video and image files to websites. The product also offers automatic job posting, which allows users to connect with different job boards such as Indeed, craigslist and recruit.net and publish jobs within the system.
Why should I use JobScore
JobScore includes interview scheduling, which allows users to integrate their own calendar and view schedules on the calendar. Users can also set reminders based on interview times. JobScore offers a job application form that allows users to create job application forms where candidates can fill out profiles and attach their resume.
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