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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is LeadByte
LeadByte is a lead trading and autoresponder platform that enables advertisers, media buyers & data owners to capture, validate, distribute & nurture leads, in real time. Whether you want to create engaging landing pages to capture leads, scale your lead acquisition, track the real-time performance of your lead sources, automate your file delivery, or even implement autoresponders to nurture your leads into sales, LeadByte offers this solution in an intelligent and easy to use platform.
Benefits of using LeadByte
With LeadByte you can properly follow up your incoming leads by setting up highly customisable rules and validation services. LeadByte eliminates invalid and nonsensical leads generated online from publishers ensuring highest possible quality. The result of which saves time, money and builds confidence in the quality of leads.
Why should I use LeadByte
Whether you need to squeeze more profit out of every lead or connect to your prospects as soon as you acquire them, LeadByte lets you personalize every message and build a schedule of messages based on triggers to drive ROI. Furthermore, you can even connect to your favourite ESP and use LeadByte as your front-end platform.