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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is Magento
Magento is an open source, commerce platform for retailers and brands who want to take the most out of their online presence, in order to grow their businesses online and make more sales.
Benefits of using Magento
With Magento your store is hosted in the cloud, which means that your content is delivered quickly, and everything is more secure and fast. When you open your commerce store online, you need to manage many “teachy” stuff. For example: traffic spikes, discounts, and much more.
Why should I use Magento
Magento allows you to create your own store online, manage your sales and connect with your audience, effortlessly. You don’t have to fear holidays and traffic spikes, just focus on your business, create irresistible promotions and let Magento do the rest. Magento avoids stress. You can take your business under control, 24/7, by getting real time performance analytics. - Queste piattaforme non sono integrate e sono solo disponibili nel PixelEnhancer
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