Streamline your data management process with the Livechat Monitoring + Siebel CRM integration

LiveChat offers chat monitoring for experienced website owners who want to increase website conversion rates.

Live Chat Monitoring is an Australian-owned company based in South Melbourne and satellite offices in the United States and the United Kingdom. The team consists of highly skilled customer service professionals who receive a continuous weekly training on consumer behavior and on the capture of leads. The benefits of adding live chat monitoring to your website is many, but often the biggest challenge is how to use this tool correctly.

LiveChat monitoring offers a service that solves the number-one challenge with live chat. Our operators are online 24 hours a day and seven days a week and ready to respond to visitors to your website. Increase the conversion of your website by turning your visitors into paying customers, if you have invested your time and your hard-earned money to convince potential customers to visit your website, this software will help you capitalize on this investment and achieve its maximum potential.

Siebel is a CRM technology software designed for businesses and companies of any size. Oracle's Siebel CRM Technology provides the server framework to support Siebel Applications, allowing companies to obtain qualified leads and transform them into potential regular customers. With Siebel CRM you can create a particular engagement with your audience. Your company will become more transparent by humanizing itself, with the goal of developing an emotional connection with customers.When a consumer considers their customer experience as positive, it is more likely to trust the products of that particular brand and to support it in their contact circles through word of mouth.

Each company aims to increase the lifetime value of its current and future customers through the acquisition, investment in the most profitable customers, the maintenance and the minimization of its costs in the long term, and Siebel CRM helps you do that. Thanks to its Multi-channel approach to marketing you can reach your leads across multiple channels or platforms, thus maximizing opportunities to interact with prospective customers.

Siebel CRM helps you align your marketing and sales team, which is potentially the largest opportunity for improving business performance today. When marketing and sales teams unite around a single revenue cycle, they dramatically improve marketing ROI, sales productivity, and, most importantly, top-line growth.