Streamline your data management process with the Olark + Dealer Lead Track integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Dealer Lead Track is a Customer relationship management tool (CRM) specifically designed for car dealers of any size.

Dealer Lead Track provides a simple and effective web-based CRM - Internet lead management system, that car dealers can use in order to bring new leads to their businesses and follow up them through your entire sales process. From initial contact to the sale, Dealer Lead Track help you manage your prospective clients, by understanding their needs and distributing them to the right members of your sales team. The entire process is made easy. Assigning leads to your staff members requires you just one click.

With Dealer Lead Track you can maximize your marketing effort while focusing on what matters for your business, by setting up automatic email marketing campaigns to your customers, autoresponders, calendar reminders and much more. Moreover, Dealer Lead Track provides you reports and analysis tools about the sales staff activity and advertising results, which helps you understand strength points and weaknesses of your sales processes.