Streamline your data management process with the Olark + HigherGear integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

HigherGear is a CRM designed to help you to increase and optimize your dealership's selling process, in order to close more deals. HigherGear is different than other CRMs, because it’s build around car dealers’ needs. Easy interface HigherGear provides a user friendly interface that allows car dealers and their teams to focus on their clients.

Such interface gives you an overview of your sales processes, in order to understand what works and what not. Manage your team’s work Your sales processes involve your entire team.

With HigherGear you can manage your team members’ job, giving them the ability to be productive and connected with prospective clients. Track your results HigherGear is designed to help you reach your goals. For this reason, you can easily track your results using the most advanced reporting tools (which are always up-to-date). By tracking more, you’ll bring back more, without losing a single opportunity. Logo: http://www.onecommand.com/what-we-do-auto/highergear-crm