Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Silverpop IBM Digital Marketing is an Email software that allows businesses to grow their customers base, engaging with their audience and customizing their marketing. Through IBM Silverpop, you’ll be able to address your audience with the most relevant message without effort, thanks to marketing automation rules.

Silverpop is focused on helping marketers transform the customer experience increasing engagement and driving revenue. By using customers data and each individual’s behaviors, Silverpop informs about every interaction within you customers base in real time, which allows you to take data-driven decisions in the right moment.

With IBM Silverpop, in fact, you’ll be finally able to automate highly personalized interactions at scale. Silverpop’s top ranked email marketing and marketing automation tools serve the needs of B2C and B2B marketers from a wide range of industries.

What you can do with Olark and IBM Silverpop

Create new IBM Silverpop contacts in lists with Olark

Create new IBM Silverpop contacts in queries with Olark

Update IBM Silverpop contacts in lists with Olark

Update IBM Silverpop contacts in queries with Olark

About LeadsBridge

LeadsBridge is a set of automation tools designed to integrate businesses' assets with the most popular advertising platforms and lead generation tools.

Thanks to its cutting-edge technology, LeadsBridge allows companies to securely sync data to/from over 370 CRMs and custom solutions, avoiding any type of marketing interruptions and manual work.

 

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