Streamline your data management process with the Olark + Omnisend integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Omnisend is an eCommerce marketing automation platform that provides an omnichannel marketing strategy for businesses. The software combines email, SMS, social media, and other channels into one platform so that marketers can reach more customers and increase revenue.

Omnisend helps its users expand their subscriber list with a wide variety of subscription forms and send conversion newsletters created with the easy to use editor. Omnisend has deep integration with popular eCommerce platforms like Shopify, Shopify Plus, BigCommerce, Woocommerce, and more, making it ready to use.

The software offers intelligent reporting capabilities, so you'll instantly know the numbers behind your campaigns' performance. The platform's reporting capabilities also include dashboards and real-time click maps, so you get all the information you need to analyze your campaigns.