Streamline your data management process with the Olark + TopProducer integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Top Producer is a leading client relationship management tool for Real Estate businesses, designed to help you manage your interactions with prospects and clients. Top Producer allows you to increase your leads and conversions, by guiding them through your entire sales process.

With Top Producer you can immediately follow up your leads when they get in touch with your brand. This enables you to increase conversion rates, thanks to a perfect-timing response that many businesses can’t afford. Top Producer boost the productivity of your entire team thanks to a powerful broadcasting. You can distribute the leads to your entire team, assigning the right prospect to your best agents.

Moreover, Top Producer allows you to create tasks and goals, while being always up-to-date about everything concerns with the business. You can create an automatic, customized email to reply to the inquiries of your leads. Moreover, you can get notified when a lead comes in, or when an agent picks up a new prospect. No matters where you are. With Top Producer you’ll always manage your entire business under control and make the best decisions in real-time, without losing a single opportunity.