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What is TimeTrade
Timetrade is a SaaS solution for effective online appointment scheduling, which is easy-to-use and fast to deploy across enterprises. It makes it simple to deliver sales that are appointment-driven, and offers personalized services for a variety of businesses, including but not limited to retail banking, consumer retail, and sales. It offers on-demand personalization for an exceptional customer experience, as it guarantees users that they will be served by a qualified and knowledgeable employee. The solution unifies the customer journey, allowing businesses to hold personalized conversations with them through different channels. Timetrade helps businesses to move customers from social media or online browsing to a live-conversation. It offers appointment scheduling, reporting and queue management as a secure cloud solution, which is scalable as well as modular.
Benefits of using TimeTrade
With TimeTrade, staff can access the full power of the software from Salesforce, allowing growth of accounts and faster closing of deals. It allows leveraging company’s investment on Salesforce platform via the ‘Scheduler for Salesforce’. Marketing teams can place the links for appointments online, which amplifies lead generation through website, social media as well as email campaigns. This results in the generation of more qualified leads, which are passed directly to Salesforce. Timetrade allows staff to instantly schedule and manage meetings, eliminating the need for detecting free time across different calendars.
Why should I use TimeTrade
Timetrade’s omnichannel scheduling allows prospects and customers to conveniently and easily schedule their appointments using different channels, including mobile devices, web, text, voice or even company’s customer-facing app. The software powers live customer conversations and aims to improve the customer experience through different channels, including phone, online, and in-person communication. It helps creating a service that improves customer loyalty, satisfaction, and retention, ultimately resulting in improved sales and revenues. The analytics module provides insightful and actionable information, and helps in making the best decision from a business perspective. The interactive dashboard and data-rich reporting provide actionable and clear visibility into the success of marketing campaigns and customer engagements.
What is Wintouch CRM
Wintouch CRM is primarily designed to run a business on IBM servers, using this CRM you will be able to gain an edge over the competition by implementing the well-integrated Wintouch CRM to load your sales and increase customer care.
Benefits of using Wintouch CRM
Developed by Touchtone Corporation for IBM Power and PureSystems (IBM i), Wintouch CRM is a versatile CRM solution designed to deliver key benefits that will make your business more profitable and more productive.
Why should I use Wintouch CRM
With Wintouch CRM installed on your IBM systems and integrated with existing business data and applications, you can provide excellent customer service, make contact centers more efficient, discover new opportunities Help sales staff close deals quicker, cross-sell and up-sell products far more effectively and much more.
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