2. PRIVACY POLICY


LeadsBridge Inc., (“we”, “us”, “our”) use cookies on https://leadsbridge.com (the “Site”). By using the Site, you consent to the use of cookies.

Our Cookie Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Site, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the Site.

Cookies can be “persistent” or “session” cookies. We use persistent cookies and session cookies on this Site.

A persistent cookie is stored on a user’s device in between browser sessions which allows the preferences or actions of a user across the Site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering preferences and choices when using the Site. We use persistent cookies to save your login information for future logins to the Site.

A session cookie allows the Site to link your actions during a browser session. Session cookies are used for a variety of purposes such as remembering what you have put in your shopping basket as you browse the Site. We use session cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and then close your browser.

Which cookies we use and why

The table below explains the cookies we use and why we use each of them.

Provider Cookie Purpose
Google Analytics
  • _ga
  • _gat_UA-10298621-23
  • _gid
  • __utma
  • __utmt
  • __utmb
  • __utmc
  • __utmz
These cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited. If you do not allow these cookies we will not be able to include your visit in our statistics. You can read the full Google Analytics privacy policy at: http://www.google.com/policies/privacy/.
Anonymous Analytics We use analytics cookies to tell us whether you have visited the Site previously, and to gather statistics about visits to a page.
Geotargeting These cookies are used by software which tries to work out what country you are in from information supplied by your browser when it requests a web page. This cookie is completely anonymous, and is only used to help target content.
Registration When you sign in, we generate cookies that let us know whether you are signed in or not. Our servers use these cookies to work out which account you are signed in with.
Site Performance We use site performance cookies to remember preferences you may have set on our Sites.
HeapAnalytics These cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site.
Hotjar These cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site.
VWO VWO is a testing and experimentation platform that helps us uncover customer insights and create optimal web experiences.
Wistia This cookie support video funcionality
YouTube We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
Intercom These cookies support our chat service and accelerate loading times for chat functionally through our website
Facebook
  • fr
  • datr
  • x-src
  • lu
We use cookies to help us use targeted advertising. For example, we may show adverts about Webinar Leads if you have recently visited the Webinar Ledas section of our site. These cookies are anonymous – they store information about what you are looking at on our site, but not about who you are.
advertising based on this information.
Pre-fill form We use this cookie to collect information about you when you fill in a form on our Site. We then reuse this information to recognize you when you revisit the Site or when you visit any website on which a Leadsbridge prefill form is used in order to prefill your details into forms used on the Site or third party websites on which our prefill form is used.

Your choices regarding cookies

You can set up your browser options, to stop your computer accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use the whole of the Site or all functionality of the services.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Any changes we may make to our Cookie Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Cookie Policy. This Cookie Policy was last updated on the 16th of May 2018 and replaces and replaces any other Cookie Policy previously applicable from this date.

Contact us

If you have any questions or comments, or if you want to update, delete, or change any personal data we hold, or you have a concern about the way in which we have handled your personal data, please:

send us a message using our contact form; or

email us at privacy@leadsbridge.com ; or

write to us at: LeadsBridge Inc. 888 Biscayne Boulevard, Suite 505, Miami, FL 33132, USA.


2. PRIVACY POLICY

LeadsBridge Inc., (“we”, “us”, “our”) are committed to protecting and respecting your privacy.

This privacy policy (“Privacy Policy”) together with our Cookie Policy and our Terms and Conditions of Service and any other documents referred to therein, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://leadsbridge.com , (“Site”) you are accepting and consenting to the practices described in this Privacy Policy.

For the purpose of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, (“GDPR”) or any subsequent amendment or replacement or supplementary legislation (together “Data Protection Law”), the data controller is LeadsBridge Inc. of 888 Biscayne Boulevard Suite 505 Miami, 33132 Florida, USA.

If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please contact us by email at: privacy@leadsbridge.com

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Information you give us. You may give us information about you by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Site, apps, subscribe to our service or newsletter, request a demo and contact us by the online chat, download documents, see videos, place an order on our Site, participate in discussion boards or other social media functions on our Site, enter a survey, competition or promotion, or provide voluntary information on various topics of interest related to the our products and services and when you report a problem with our Site. The information you give us may include your name, home and work postal address, e-mail address, e-mail addresses of your contacts, phone number, gender, occupation, hometown. personal interests, financial and credit card information, personal description and photograph.

Information we collect about you. With regard to each of your visits to our Site we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page; any phone number used to call our customer service number; number of clicks to analyse trends, administer the site, track user’s movement around the site, and gather demographic information.
  • information about your use of the Site and services linked to the Site such as Facebook profile information, certain preferences related to services and/or products offered by us, pictures and advertising information being published, messages between users, search history, opt ins to email, promotions and online purchases of products and services via our services.

Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this Site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

COOKIES

We use cookies on our Site to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve the Site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy .

You can set up your browser options, to stop your computer accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use the whole of the Site or all functionality of the services.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete cookies, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

USES MADE OF THE INFORMATION

We use information held about you in the following ways.

Information you give to us. We will use this information:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
  • to notify you about changes to our service;
  • to ensure that content from our Site is presented in the most effective manner for you and for your computer;
  • to recognize you when you revisit the Site or when you visit any website on which a Leadsbridge prefill form is used in order to prefill your details into forms used on the Site or third party websites on which our prefill form is used;
  • to search third party databases of our customers and partners for your email address in order to prefill your details into forms used on the Site or third party websites on which our prefill form is used.

Information we collect about you. We will use this information:

  • to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our Site to ensure that content is presented in the most effective manner for you and your computer;
  • to allow you to participate in interactive features of our service when you choose to do so;
  • as part of our efforts to keep our Site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them;
  • to recognize you when you revisit the Site or when you visit any website on which a Leadsbridge prefill form is used in order to prefill your details into forms used on the Site or third party websites on which our prefill form is used.

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION

Information we share with third parties. We may share your information with selected third parties including:

  • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 250 women aged over 25 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, men living in London). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our Site.
  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
  • Facebook Inc. may access and use the personal data that you provide to us automatically as part of its operational functions.

Information we disclose to third parties. We may disclose your personal data to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If LeadsBridge Inc. or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions of Service and/or any other agreements; or to protect our rights, property, safety, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or partners. Such staff or subcontractors maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing outside of the EEA.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. In particular, this means that your personal data will only be transferred to a country that provides an adequate level of protection (for example, where the European Commission has determined that a country provides an adequate level of protection) or where the recipient is bound by standard contractual clause according to conditions provided by the European Commission (“EU Model Clauses”).

Our Site is accessible via the internet and may potentially be accessed by anyone around the world. Other users may access the Site from outside the EEA. This means that where you chose to post your data on our Site, it could be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may be deemed to have occurred. You consent to such transfer of your data for and by way of this purpose.

 

EU-US PRIVACY SHIELD AND SWISS-US PRIVACY SHIELD

LeadsBridge, Inc. participates in and has certified its compliance with the EU – U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework. LeadsBridge, Inc. is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. Here our certification. To learn more about the Privacy Shield Framework, and to view our certification,visit the U.S. Department of Commerce’s Privacy Shield website: https://www.privacyshield.gov/welcome. A list of Privacy Shield participants is maintained by the Department of Commerce and is available at: https://www.privacyshield.gov/list

LeadsBridge, Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to the customers that use LeadsBridge products and form. LeadsBridge, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, LeadsBridge, Inc. is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. In certain situations, Company may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In compliance with the Privacy Shield Principles, LeadsBridge, Inc. commits to resolve complaints about our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should for contact LeadsBridge, Inc. sending an email to privacy@leadsbridge.com, by our form or at LeadsBridge Inc. 888 Biscayne Boulevard, Suite 505 Miami, FL 33132

LeadsBridge, Inc. has further committed to refer unresolved Privacy Shield complaints to BBB EU Privacy Shield, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit, https://www.bbb.org/EU-privacy-shield/for-eu-consumers The services of BBB EU Privacy Shield are provided at no cost to you.

Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration before a Privacy Shield Panel when other dispute resolution procedures have been exhausted.

 

PROTECTION OF INFORMATION

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share any password with anyone. Further details of our security practices for protecting your information can be viewed at https://leadsbridge.com/security/.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will endeavour to protect your personal data, we cannot guarantee the security of your data transmitted to our Site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

LINKS TO OTHER WEBSITES

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

We use Lead Ads on Facebook that link to our Site.
These third party websites have collected about you which is automatically inserted into
a Leads Ad form and sent to us when you confirm your interest in our goods or services
on the third party website. Please note the such personal data is then stored by us and
used in accordance with the terms of this Privacy Policy.

YOUR RIGHTS

You have the right under Data Protection Law, free of charge, to request:

  • Access to your personal data.
  • Rectification or deletion of your personal data.
  • A restriction on the processing of your personal data.
  • Object to the processing of your personal data.
  • A transfer of your personal data (data portability).

You can make a request in relation to any of the above rights by writing to us at the contact address given at the end of this Privacy Policy. We will respond to such queries within 30 days and deal with requests we receive from you, in accordance with the provisions of the Data Protection Law.

If we have received your personal data as a data controller, you may freely and at any time exercise your rights, within legal limits, upon request to privacy@leadsbridge.com or to LeadsBridge Inc. 888 Biscayne Boulevard Suite 505 Miami, 33132 Florida, USA. If we are handling your information as a data processor any requests for access to that data will be referred to our client with whom you originally placed your data and who is the data controller.

CONSENT

You have the right to withdraw your consent to us processing your personal data, at any time, by writing to us at the contact address given at the end of this Privacy Policy.

Where we process your personal data for marketing purposes, we will inform you and obtain your opt in consent (before collecting your personal data) if we intend to use your personal data for such purposes or if we intend to disclose your information to any third party for such purposes. If you change your mind about being contacted in the future, please click on the opt out options and we will remove you from our mailing lists.

We send push notifications from time to time in order to update you about any service updates, events and promotions we may be running. If you no longer wish to receive these communications, please disable these in the settings on your device.

If you want you can opt out of our communication just clicking the link “unsubscribe” in every email that we send, or you can contact us at privacy@leadsbridge.com

DATA RETENTION

We retain personal data for as long as necessary for the relevant activity for which it was provided or collected. This will be for as long as we provide access to the Site to you, your account with us remains open or and period set out in any relevant contract you have with us. However, we may keep some data after your account is closed or you cease using the Site for the purposes set out below.

After you have closed your account, or ceased using the Site for a period of at least 12 months, we usually delete personal data, however we may retain personal data where reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, maintain security, prevent fraud and abuse, resolve disputes, enforce our Terms and Conditions of Service, or fulfil your request to “unsubscribe” from further messages from us.

We will retain de-personalised information after your account has been closed.

Please note: After you have closed your account or deleted information from your account, any information you have shared with others will remain visible. We do not control data that other users may have copied from the Site. Your profile may continue to be displayed in the services of others (e.g. search engine results) until they refresh their cache.

COMPLAINTS

If you have any complaints about our use of your personal data please contact us as set out at the end of this Privacy Policy.

AGE OF USERS

This Site is not intended for and shall not be used by anyone under the age of 16.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where changes are material, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy. Changes will be effective form the date of the Privacy Policy.

This Privacy Policy was last updated on the 16th of May 2018 and replaces any other Privacy Policy previously applicable from this date.

CONTACT

If you have any questions or comments, or if you want to update, delete, or change any personal data we hold, or you have a concern about the way in which we have handled your personal data, please:

send us a message using our contact form; or

email us at: privacy@leadsbridge.com; or

write to us at: 888 Biscayne Boulevard Suite 505 Miami, 33132 Florida, USA.