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How to connect Bitrix24 Webhook with HTML Form

Connect Bitrix24 Webhook to HTML Form with LeadsBridge

Bitrix24 Webhook » HTML Form

In this article, you'll learn how to set up the bridge and connect Bitrix24 Webhook to My CRM Example using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

  1. Head over to the left sidebar and click on the Create new Bridge green button
  2. You'll be taken to the first step of the bridge creation

Step 1: Choose the apps you want to connect

  1. Choose Bitrix24 Webhook as the source for your bridge
  2. Choose HTML Form as the destination for your bridge
  3. Click on the Continue button
  4. At this point you can choose a name for your bridge (this will only be visible inside LeadsBridge and you can also edit it later)

Step 2: Configure your Bitrix24 Webhook with HTML Form

Step 2.A: Setup your Bitrix24 Webhook integration

  1. Click on Connect Bitrix24 Webhook
  2. Click on Create new integration to connect your Bitrix24 Webhook (or select an existing one from the dropdown if you already connected it)
  3. A popup wil be opened where you can authorize the Bitrix24 Webhook integration
  4. Fill Inbound Webhook URL field to connect Bitrix24 Webhook with LeadsBridge
  5. Click on the Authorize button
  6. You can choose a name for this Bitrix24 Webhook and LeadsBridge integration (you can also edit it later)
  7. Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
  8. Now that your Bitrix24 Webhook is connected, you can continue with the set-up of your bridge

Step 2.B: Configuration details for Bitrix24 Webhook

How to get Inbound Webhook URL

In order to find the Inbound Webhook to connect Bitrix24 Webhook (as Destination) with LeadsBridge, follow the steps below:
  1. Log into your Bitrix24 account

  2. On the left menu go to More... » Developer Resources

  3. Click on Other » Inbound webhook on the top of the page

  4. Click on the pencil next to Inbound webhook and give your Webhook a name, for instance, LeadsBridge inbound webhook

  5. Make sure profile is selected under Request builder

  6. Under Assign permissions, click on + select

  7. Then, assign CRM and Users

  8. Click on SAVE

  9. Copy the URL under Webhook to call REST API

  10. Go back into LeadsBridge and paste the URL inside the Inbound Webhook URL field of your integration

  11. Finally, click on Finish or Continue with your Bridge configuration

Step 2.C: Setup your HTML Form integration

  1. Click on Connect HTML Form
  2. Click on Create new integration to connect your HTML Form (or select an existing one from the dropdown if you already connected it)
  3. A popup wil be opened where you can authorize the HTML Form integration
  4. Fill HTML form code field to connect HTML Form with LeadsBridge
  5. Click on the Authorize button
  6. You can choose a name for this HTML Form and LeadsBridge integration (you can also edit it later)
  7. Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
  8. Now that your HTML Form is connected, you can continue with the set-up of your bridge

Step 2.D: Configuration details for HTML Form

How to get HTML form code

If your CRM has the feature called Web-To-Form or HTML form, to embed HTML code inside a web page, you only need to copy and paste the HTML code into LeadsBridge as a new custom HTML form integration.

An HTML form code is something that typically starts with <form> and ends with </form>. Pay attention that the attribute “action” should be specified inside the tag form.

Learn more about HTML forms here: ( Learn more)

Other Info

If you don't have the form code but you have an opt-in form online, you may copy its code by following these steps:

  1. Open your opt-in form page.

  2. Hover the form.

  3. Right-click to open the contextual menu.

  4. Click on "Inspect" the open the dev tool.

  5. Position at the form action line.

  6. Right-click and "Edit as HTML".

  7. Copy the form code.

"Encoding", "Timeout", "Success Patterns" and "Failure Patterns" can be left with their default values, you don't need to set them in most cases. If you'd like to know more, please read the common questions below.

Step 2.E: Email Receipt (Optional)

You may choose to receive an email receipt for each incoming lead.

  • Type the address(es) where you'd like to receive the receipt
  • You may also modify the Subject line of the email

Step 3: Fields Mapping

Here you'll be able to map your Bitrix24 Webhook information with your HTML Form fields.

  1. You will have HTML Form fields on the left. Match the information you wish to pass align from Bitrix24 Webhook
  2. Based on HTML Form functionality, some fields might be required; if this is the case, you can identify those fields with a * (star), so be sure to map all them
  3. You can also use the functions to customize information like reformatting dates and times or modifying text, phone numbers and so on.
  4. You may leave blank the box of a field's information you don't want to send through. Clicking on the Show unmapped fields button you will have visibility on all the available fields still not mapped

Step 3.A: Leads Filter (Optional)

If you'd like you could add a filter for incoming leads. This filter will sync only leads that meet the configured conditions

  1. Click on the link Add Filter for Incoming Leads on the top left
  2. A popup wil be opened where you can configure the filter
  3. You can define a series of condition to filter the leads. The lead will be synced only when all the conditions will be met
  4. Once finished, click the Save Changes button to switch back to the Fields Mapping to continue with the bridge configuration

Step 3.B Test Connection (Optional)

Once you’ve mapped all the fields that you need, if available, you can run a test of your connection by clicking on the Test Connection button.

Step 4: Save and Publish

  • Click on the Save and publish button

Congratulations! Now your bridge is up and running

Do you need help?

Here some additional resources:

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