Integrate elead with LeadsBridge

elead (fka ELEAD1ONE) automotive software solutions bridge the gap between sales, service, and marketing operations to provide dealers a robust customer acquisition and retention platform.

In this article, you'll learn how to connect your LeadsBridge account with elead.

Please note: you'll need the ADF email address associated with your CRM account to activate the connection. Discuss with your CRM representative on what email is needed in order to submit leads.

Connect elead integration

Head over to the left sidebar and click on Integrations
Click on the Add New button
Enter a recognizable name for your integration
Click on the Browse button
Select "elead" from the providers list
Click on the Next button
Enter CRM Import Email to connect elead with LeadsBridge
Click on the Finish button

How to get the CRM Import Email

The email where you need to send the leads should have the following domain: @leadtrack.net
To obtain it you should request it to elead support.

Which entity concepts we support for elead

Lead
Leads are users interested in your product or service. They can be considered potential customers.

Common questions for elead

The email I get is a bit hard to read. How can I receive a lead notification in a "readable" format?

Due to the nature of the ADF-XML format, to get a more clear and readable email in your inbox we suggest to activate the email receipt inside your bridge settings.

Open the bridge involved by clicking on its name.
Go to the "Destination" step and click Next.
Activate the email receipt by switching the toggle to Yes.
Type the email address(es) where you want to send the notify and change the subject to what you prefer.
Click Next.
Proceed next until the last step, where you may send a test to see how the receipt is coming.
Click Publish to save your settings.

This feature will send you an email notification to your inbox and the same lead will be sent to your CRM with the right format.

Why I do not receive leads inside elead?

The Dealership name is a mandatory value that needs to be added in order to receive the leads correctly, you should add them in the following steps:

Inside the email Subject in elead integration
Inside the Fields Matching step of the bridge.

Then add the vendor » dealershipname Custom Field and match it with the Dealership name.

How can I add the lead Source?

To add the lead Source inside your elead integration you should match the source name with the provider ›› name field as shown in the screenshot below.

If you're receiving an incorrect Source value you should check the following:

Go to the Fields Mapping step
Check if the fields that you (or the automatic system) has matched are correct
Replace it with the provider » leadtype (identified as UpType in elead) and provider » name (identified as Source in elead) fields accordingly
Otherwise, get in touch with elead support ( OPEN LINK) and add them to the LeadsBridge ticket thread, since we're not able to create a ticket in your elead account

I can’t see the phone number in elead, what I need to do?

Specific custom fields are required to receive the phone number inside elead:

customer ›› contact ›› phone with the function called phone ›› delete prefix
customer ›› contact ›› phone [type]
customer ›› contact ›› phone [time]
customer ›› contact ›› phone [preferredcontact]

I've matched the Retailer ID with the VIN but I'm not getting it in elead, what should I do?

If you are not getting the VIN populated in elead you should follow these guidelines.

How do I add the lead SubSource?

To add the lead SubSource inside your elead Bridge you need to match the desired source data with the field Service ›› CheckAvailabitity as shown in the following screenshot:

If you have any further questions regarding this matter, or if you need help to set up the connection between elead with LeadsBridge, do not hesitate to get in touch!

How to connect elead with LeadsBridge