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What is FreshDesk
Freshdesk is a cloud-based customer support software and ticketing system that helps your business provide a first-class customer support for your customers and potential clients. Freshdesk is a growth-oriented software that allows you to set up the most advanced and smart automation to get things done faster.
Benefits of using FreshDesk
Using Freshdesk, making your customers happy is easier than ever, and you can simplify the support stages in order to improve their trust in your brand. Freshdesk is extremely easy to use. Thanks to a quick set up method, you can immediately start offering the best support service for your clients.
Why should I use FreshDesk
When they need your support, your clients can create tickets and your team can easily manage them. Moreover, Freshdesk brings your customer support through different channels. No matters how many clients contact you, you can easily manage every request you receive in just one place.
What is SharpSpring
SharpSpring is a marketing automation platform designed to help businesses to acquire more prospective clients and make more sales. What makes SharpSpring different than other similar tools? First of all, SharpSpring is an easy-to-use tool, and you can integrate it with the most-used marketing tools that you probably already use for your business, like wordpress, salesforce, gotowebinar, just to name a few.
Benefits of using SharpSpring
SharpSpring enables you to switch from a traditional, massive marketing, to a one-on-one marketing thanks to marketing automation. In fact, you can create campaigns that automatically segmentate your audiences based on how they behave with your campaigns, which links they link, and email opens. In other words, you can send exactly the right message, to the right people, in the right time, sending the information your contacts need in order to make a decision.
Why should I use SharpSpring
Thanks to the social integration, you can extend your marketing to Facebook, Linkedin, Twitter etc., so you can reach your clients where they spend time most.