Does LiveChat Inc integrate with Act! CRM? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveChat Inc and Act! CRM
What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is Act! CRM
Act! CRM is a Customer Relationships Management software that offers a fully flexible platform, suitable for all business needs. The user-friendly interface makes this CRM a great solution for beginners and individuals too. It is used by freelance, small businesses and sales team that would like to use an all-in-one solution to manage relationships with their contacts and sales activities.
Benefits of using Act! CRM
Get a complete overview about your customers’ needs, interests and behaviors can be tough. Act! CRM is strongly focused on customers and contacts management. It organizes all the information about your contacts, in order to avoid loss of data and help you to better know your audience, build stronger relationships and close more deals.
Why should I use Act! CRM
Act! CRM keeps track of all the interactions between sales team and leads, prospects and customers, providing a contact list management system which includes segmentation and different deal stages. The built-in email marketing system allows you to send bulk targeted and tracked messages to your specific audiences. Thanks to its automation capabilities, you can schedule email messages, reminders, events and tasks. Act! CRM can be used online or you can install it on your own server through the “On Premise” version.
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