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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is CDK Global Autoline
CDK Global is the leading provider of technology and business solutions for the automotive retail industry. Autoline DMS (Dealer Management System) is the market leader and has more production interfaces than any other DMS.
Benefits of using CDK Global Autoline
Reaching your business goals is easier with CDK Global as Autoline's DMS provides the tools you need to increase your profits, increase revenue, increase productivity, reduce expenses and increase customer satisfaction in every area of your business. All from a single system.
Why should I use CDK Global Autoline
Autoline is a flexible and scalable solution that can support the day-to-day management of an entire dealership, from small single site operations to multi-site, multi-franchise organizations and everything in between. CDK Global has extensive experience in the automotive industry, which is essential to support your business.
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