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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is EASI'R
EASI'R is the leading cloud-based CRM platform specifically designed for automotive businesses. It helps auto industry build and develop profitable relationships with the customers. EASI’R allows you to: Track your leads and sales opportunities, and manage your existing corporate and private customers all in one convenient dashboard, ensuring that nothing falls through the cracks.
Benefits of using EASI'R
By mapping out relations-building routes geared to your exact workflow and customer patterns, you’ll close more deals and build long-lasting, meaningful and profitable customer relations. With EASI'R you can analyze the customer interaction patterns and help your team stay ahead of the sales curve with data-driven actions that lock down pivotal leads and grow your customer relations - intelligently.
Why should I use EASI'R
EASI'R gives you the possibility to build a smooth, timely and reliable flow of data & communication across your organization, so you can build customer relations more intelligently using fewer resources. EASI'R work with some of the most influential automotive brands in the world and their customers are manufacturers, national sales companies, large groups of retailers and distributors in the industry.
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leads with LiveChat Inc
leads with LiveChat Inc
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