Streamline your data management process with the LiveChat Inc + Easy Webinar integration

LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.

Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.

The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.

Easy Webinar is an all in one, cloud-based webinar platform that allows you to host high performing webinars without effort. Traditional webinar platforms require you to use many tools to run a successful webinar. Instead, with EasyWebinar you can create an entire “Webinar Funnel”.

Easy Webinar, in fact, hosts literally everything you need to create an event and engage with your audience, from the webinar page to the email follow up. Moreover, with EasyWebinar you can easily promote your events through paid advertising with the aim to increase conversion rates and grow your sales. Just use the event page builder-template and create highly persuasive landing and sales pages within minutes. If you are a marketer or a business owner who loves speed, Easy Webinar is the perfect tool to increase your sales with webinars.

EasyWebinar enables you to host live events and evergreen webinars, that you can use in order to scale up your business and get more free time. Moreover, EasyWebinar allows you to use its self-hosted analytics system. Simply track what happens during your events, from registering, to attending. You can even track the actions of your registrants during the event.