Generate more leads with the LiveChat Inc + ExpressPigeon integration

LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.

Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.

The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.

Express Pigeon is an easy to use Email Marketing software, also suitable for beginners, that provides dozens of customizable template. The visual drag and drop builder allows you to easily design and customize your campaigns, editing HTML too. Express Pigeon’s visual editor also provides a responsive feature, in order to give the best experience to your subscribers on any device.

Using the segmentation feature, you can easily set up rules and target your subscriber base in a few steps, based on demographics, interests and behaviors. In this way, you can send highly targeted messages to your subscribers, improving your campaigns performances and ROI.

Express Pigeon comes with a built-in analytics tool that provides detailed insights and reports on your campaigns, in order to help you to monitor the whole email marketing strategy and achieve your goals. You can also customize delivery settings, in order to give a professional look to your email messages and make them appear like they has been sent directly from your email address. Express Pigeon integrate with Google Maps, Google Analytics, YouTube, Eventbrite and also offer public APIs that allows you to develop new integrations with other services and platforms.