LeadsBridge is a reliable integration platform that supports you with 370 integrations. Start now connecting LiveChat Inc and iContact
What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is iContact
iContact is an award-winning email and marketing automation software for marketers and business owner. iContact’s tools make it much easier to manage your leads, increase conversions and grow your sales volume. iContact is easy to use iContact enables you to take the most out of your mailing lists, without getting crazy with techy stuff.
Benefits of using iContact
You can grow your contact base with landing pages iContact allows you to increase your subscribers and contact base. Create beautifully designed and high converting landing page, effortlessly. Follow up your leads with autoresponders and newsletters. Marketing Automations and Easy Workflow creation. With iContact you can easily create the most advanced workflows, in the order to increase conversions and sales. Marketing automations, Behavioral targeting and other advanced tools will allow you to address your audience with the most relevant message for them, creating customized journey to increase your sales volume.
Why should I use iContact
Moreover, you can use the Social media integrations in order to expand your marketing on social media. Intuitive reporting — all in a single platform iContact lets you track your marketing activity and improve your business’ perfordmances, thanks to an intuitive, in-built reporting tool that allows you to take under control your entire sales process.