Streamline your data management process with the LiveChat Inc + Less Annoying CRM integration

LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.

Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.

The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.

Less Annoying CRM is a Customer Relationship Management software specifically designed around small businesses’ needs. Entrepreneurs know how important is - in terms of growth - to have a tool to manage your leads and clients. The problem is that business owners often don’t have time and resources to use a professional CRM.

What makes Less Annoying CRM different than others? First of all, Less Annoying CRM is simple. It requires only a few minutes to understand how it works and start using it. However, Less Annoying CRM is a highly professional software that enables you to manage your contacts effortlessly.

Less Annoying CRM enables you to create email marketing campaigns to follow up your leads and customers, with the goal of increasing conversions and sales. Less Annoying CRM allows you to track your leads’ activity (email opens, clicks, purchases, etc.). This is important, in order to understand your contact’s preferences and behaviors and address them with the most relevant marketing message. With Less Annoying CRM you can empower your entire team by managing tasks and calendar, by doing so, you and your employees are always up-to-date and never miss an opportunity.