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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is ProMax
ProMax is a stream-lined, fully integrated web-based program that can manage every aspect of your operation, from desk to CRM, inventory management, and much more. ProMax software is designed to give your dealership a competitive edge in a demanding market place.
Benefits of using ProMax
This tool provides dealers groundbreaking and innovative features and tools in Desking, F&I, CRM and cost-effective lead generation designed to increase your sales and grosses while at the same time reducing your expenses. If you want to sell more cars and improve your business, ProMax is what you want. The comprehensive collection of web-based CRM & ILM tools ensure you make the most of all your advertising, leads, prospect and customer databases for maximum ROI and Showroom traffic.
Why should I use ProMax
ProMax offers a live call tracking system that will allow you to track with precision the effectiveness of each advertising source your dealership uses. Moreover, ProMax offers a variety of useful standard reports, as well as the ability to easily create custom reports. These reports allow you to inspect what you expect efficiently and effectively.
Jidd Motors is a Luxury Car Dealer that was looking to drive targeted traffic to its luxury car dealership.Thanks to LeadsBridge and Facebook Lead Ads, Jidd Motors was able to improve leads collected in 16 days up to +41%