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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is Realvolve
Realvolve is a Real Estate CRM designed to help realtors and agencies to increase their businesses by managing contacts and tasks.
Benefits of using Realvolve
With Realvolve, building and running a healthy real estate business is easier then ever, because it allows you to build a strong relationship with your leads and clients, in order to increase their engagement and loyalty. Nowadays, running a real estate businesses is difficult, and you need to be very organized and focused to close more deals. Realvolve allows you to automate your workflow and optimize your time, increase your productivity and the effectiveness of your campaigns.
Why should I use Realvolve
You can follow up your leads with drip campaigns, connect your CRM to the other marketing channels you use for your business. Moreover, you can measure and track your results, send SMS messages to your contacts, get task reminders for you, wherever you are, on your mobile devices and via email. Realvolve allows you to stay focused on what really matters of your business, without missing a single opportunity.
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