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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is Votenza
Votenza is a CRM and Database advertising platform specifically designed for car dealers. Thanks to a cutting-edge technology, Votenza allows you to improve your business and make more sales, by managing your leads’ database and customers efficiently.
Benefits of using Votenza
Votenza helps car dealers take the most of their marketing efforts, by targeting the right audience with the most relevant offers. Votenza supports your sales processes and enables you to empower your entire sales team. You can define a specific follow up for your prospective clients, different for each one of them and based on their preferences/behaviors.
Why should I use Votenza
Votenza allows you to manage your entire business without staying in an office. You can answer your leads from your mobile device, receive alerts and track your team’s tasks. With Votenza, you can analyze your marketing efforts and understand which are the best source of leads, in order to maximize your investments. Moreover, Votenza includes the CRM-showroom, a specific tool that enables you to manage your showroom traffic, in order to attract more people and close more deals. Logo: http://www.votenzacrm.com/
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