Streamline your data management process with the Olark + DealerSocket integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Dealer Socket is an automotive software solution that allows car dealers and automotive business teams to manage sales opportunities better. The tools offered by Dealer Socket provide sales and marketing team members to use the most advanced communication tools to build the most efficient campaigns through all your marketing channels.

Thanks to DealerSocket's CRM and product suite, car dealers can automate their entire sales process. The CRM enables you to manage the whole lifecycle of your customers, from lead generation to retention. Dealer Socket’s CRM is specifically designed to automate follow up with leads and customers, tracking their interaction with your brand and analyzing your results.

Thanks to CRM’s tracking tools, your marketing can be analyzed and grow in terms of efficiency and ROI. However, Dealer Socket’s CRM uses the smartest technology to manage all phone, web, and walk-in traffic, establishing long-lasting relationships with your clients through the most suitable device.