Streamline your data management process with the Olark + Google Forms integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Google Forms is a free tool that enables you to collect and organize information online. Google Forms are generally used to create quizzes and surveys, yet if you are a marketer or a business owner, there are many ways this tool can serve you.

Google Forms boasts many benefits. First of all, it is a free online tool that allows you to gather information and efficiently. With Google forms, you will be able to create surveys in a few minutes to ask your customers or collaborators for information about your products or services. But that's not all because by integrating Google Forms with other platforms, you can use it to collect names, e-mails, phone numbers, to increase your subscribers for newsletters and marketing campaigns. When you collect enough data, Google Forms allows you to organize the information you need in the way that's right for you, quickly and easily.

Using Google Forms, you will be able to analyze your data with real-time graphs, with the ability to export them to Google sheets. Google Forms allows you to customize the forms following the image standards of your brand. Also, using Google Forms, you'll have the possibility of acquiring data, and you can allow your team members, colleagues, and friends to create new surveys, collect analysis of the results.