Streamline your data management process with the Olark + Octopus integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Octopus Media is a platform designed to improve businesses through the most modern marketing tools and strategies you can find online, in order to build your online presence (CMS), your ecommerce, manage your customers’ base (CRM), and much more.

Octopus CRM allows you to manage the relationships with your customers, in order to increase your sales volume.Today’s markets are highly competitive, and if your business wants to stand out from the crowd, you need to properly interact with you contacts’ base, timely and effectively.

Thanks to Octopus CRM, you are able to engage your audience in the right way, without missing a single business opportunity, with the aim to improve your conversion rates. Octopus in fact, enables you to properly follow up your prospective clients when they show an interest in your products and services. Thanks to Octopus CRM you can understand your customers’ needs and show them exactly the most relevant offers for them. Thanks to its analysis tools and insights on your sales and marketing activity, you’ll be able to improve your business’ performances and boost your team’s productivity.