Streamline your data management process with the Smartsupp + FreshSales integration

Smartsupp is a live chat tool that offers visitor registration functionality. It is available in English, Danish, Hungarian, Czech, Russian, Dutch, Italian, Polish, German, French and Spanish. The visitor registration feature allows you to see the behavior and movement of visitors on your website. In addition, you can view a video with clicks and mouse movements of each visitor.

Smartsupp helps companies improve sales conversions (measurable in Google Analytics), increase customer loyalty and understand their behavior.

Moreover, Smartsupp offers a plan that is always free for an unlimited number of agents. Premium plans include advanced features such as group statistics, Google Analytics connection, APIs and more.

FreshSales is an all-in-one CRM solution strongly focused on Sales Management which provides several tools and features, including Email Marketing, Automation, advanced Lead Management system, Logged Phone Calls and a robust Event Tracking system.

FreshSales’ Lead Management system helps you to easily turn your website visitors to new leads, segment them based on their activities/engagement with your website, and assign each one to the right salesperson of your organization, based on location. In fact, you can group your sales team by territories, in order to automatically pass them the leads. It’s a great feature that can be useful to close more deals. In the meantime, Freshsales will enrich their profiles with social media information and photos. Then you can assign a score to each lead and schedule tasks and appointments with leads and customers as well.

The main focus of this CRM are sales, as its name suggests. Freshsales offers a stunning visual sales pipeline, that allows you to easily identify the your leads and deals in each stage of your pipeline, getting crucial insights and follow-up them directly from the dashboard. Freshsales also provides a phone call and voicemail system, with tracking and logged phone calls, an email marketing solution with dozens of templates, reports and insights, and a common inbox for the entire sales team.