Streamline your data management process with the FreshDesk + Snapchat Custom Audience integration

Freshdesk is a cloud-based customer support software and ticketing system that helps your business provide a first-class customer support for your customers and potential clients. Freshdesk is a growth-oriented software that allows you to set up the most advanced and smart automation to get things done faster.

Using Freshdesk, making your customers happy is easier than ever, and you can simplify the support stages in order to improve their trust in your brand. Freshdesk is extremely easy to use. Thanks to a quick set up method, you can immediately start offering the best support service for your clients.

When they need your support, your clients can create tickets and your team can easily manage them. Moreover, Freshdesk brings your customer support through different channels. No matters how many clients contact you, you can easily manage every request you receive in just one place.

Snapchat Custom Audiences allows you to reach specific Snapchatters based on customer data you’ve gathered. You can create two types of audience:

Snap Audience Match: Audiences are built directly from your customer lists of emails or device ids. With SAM Audiences you’ll be able to easily upload your customer lists, get audience insights, edit or delete audiences, and create lookalikes from your uploaded data.

Lookalike Audience: Consist of Snapchatters who are likely to be interested in your business. You will be able to create a Lookalike Audience if you have already uploaded a SAM Audience. With this kind of audience, you’ll be able to choose the audience size and select a country for the lookalike. But pay attention, at this time only the select countries are available for Lookalike Audience.