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Tags: #Call center

Contact center automation trends

Tracking and growth

11 Call and contact center automation trends to boost lead prospecting

Imagine if, instead of relying solely on human agents, your call or contact center could find a way to automate repetitive tasks, analyze interactions in real-time, and provide a more pleasant customer experience overall.Well,…

Mark Cirillo

Mark Cirillo |
6 min read

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Tagged by #Call center

Sales call tracking

Tracking and growth

How Sales Call Tracking Can Enhance Personalization in Lead Generation

Depending on the size of your business, there’s a good chance that you make and receive many phone calls…

Mark Cirillo|
May 01, 2024 |
5 min read

Call center automation guide

Tracking and growth

Call Center Automation: A Guide to Improving Customer Service

We’ve all been there, trying to phone a company’s call center to sort out an issue or ask a…

Mark Cirillo|
February 28, 2024 |
7 min read

Top Articles
from the Blog

How to use TikTok for real estate: Strategies & more

If you work as a real estate agent, you’ve almost certainly heard about how using TikTok for real estate can be a game-changer.  It’s popular and can get your message…

Ana Gotter|
July 22, 2025 |
6 min read

How to connect TikTok to Google Sheets

How to connect TikTok with Google Sheets: A step-by-step guide

If you know TikTok, you also know that TikTok Ads reach far and wide. Besides its exceptional reach, this advertising platform enables you to build a fan base and…

Elena Mazaheri|
July 21, 2025 |
6 min read

How to connect Facebook ads to Google Sheets

Facebook’s own interface doesn’t export campaigns to Sheets in real-time, and Google Workspace has no first-party Ads plug-in. Workarounds such as scheduled CSV exports or generic iPaaS tools fill…

Elena Mazaheri|
July 18, 2025 |
3 min read

marketing automation for small businesses

Marketing automation for small businesses: 9 Tasks you should automate today

Running a small business calls for managing operational tasks, many of which are repetitive and time-consuming.  Manually transferring information between platforms is inefficient and prone to errors.  Luckily, there is a…

Lizzie Davey|
July 17, 2025 |
11 min read

social media trends 2025

The latest social media trends for 2025

From its humble beginnings in the early 2000s, social media has evolved into one of the most vital aspects of any business, regardless of the industry.  Using interactive technologies has…

Lizzie Davey|
July 16, 2025 |
11 min read