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Tags: #Call center

Contact center automation trends

Tracking and growth

11 Call and contact center automation trends to boost lead prospecting

Imagine if, instead of relying solely on human agents, your call or contact center could find a way to automate repetitive tasks, analyze interactions in real-time, and provide a more pleasant customer experience overall.Well,…

Mark Cirillo

Mark Cirillo |
6 min read

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Tagged by #Call center

Sales call tracking

Tracking and growth

How Sales Call Tracking Can Enhance Personalization in Lead Generation

Depending on the size of your business, there’s a good chance that you make and receive many phone calls…

Mark Cirillo|
May 01, 2024 |
5 min read

Call center automation guide

Tracking and growth

Call Center Automation: A Guide to Improving Customer Service

We’ve all been there, trying to phone a company’s call center to sort out an issue or ask a…

Mark Cirillo|
February 28, 2024 |
7 min read

Top Articles
from the Blog

Online Ads Cost: Everything you need to know in 2025

There’s no one-size-fits-all solution for advertisers. Strategies can cover a whole range of efforts. Anything from increasing online ad budgets to boost revenue to cutting ad spending to save…

Marco Cirillo|
May 30, 2025 |
22 min read

The ultimate guide to automotive CRMs

The complete guide to automotive CRM in 2025

An automotive CRM is different from just any customer management software. It’s a must-have tool for any business in the automotive industry that wants to effectively convert their leads…

Elena Mazaheri|
May 29, 2025 |
9 min read

What is cookieless advertising? Solutions and best practices

Since Google revealed in 2020 that it would phase out third-party cookies, the ad industry has been testing and trying new ways to adapt. Despite delays and changes to…

Elena Mazaheri|
May 28, 2025 |
4 min read

Everything you need to know about LinkedIn Lead Gen Forms

LinkedIn Lead Gen Forms are effective for generating leads. They let advertisers collect leads directly on the platform with mobile-friendly technology, without needing a landing page. But how can your…

Mark Cirillo|
May 27, 2025 |
17 min read

How to create a Google Ads strategy for lead generation

A strong Google Ads strategy is key to generating high-quality leads and fueling business growth. However, getting the most out of Google Ads means thinking beyond clicks. It calls for…

Andrew Bailey|
May 26, 2025 |
6 min read