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Tags: #Call center

Contact center automation trends

Tracking and growth

11 Call and contact center automation trends to boost lead prospecting

Imagine if, instead of relying solely on human agents, your call or contact center could find a way to automate repetitive tasks, analyze interactions in real-time, and provide a more pleasant customer experience overall.Well,…

Mark Cirillo

Mark Cirillo |
6 min read

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Tagged by #Call center

Sales call tracking

Tracking and growth

How Sales Call Tracking Can Enhance Personalization in Lead Generation

Depending on the size of your business, there’s a good chance that you make and receive many phone calls…

Mark Cirillo|
May 01, 2024 |
5 min read

Call center automation guide

Tracking and growth

Call Center Automation: A Guide to Improving Customer Service

We’ve all been there, trying to phone a company’s call center to sort out an issue or ask a…

Mark Cirillo|
February 28, 2024 |
7 min read

Top Articles
from the Blog

Grow your brand awareness with Christmas social media campaigns

Christmas time is here! It is a season of love, giving gifts, and a lot of merriment. It is also a season of opportunity for your social media campaigns,…

Mark Cirillo|
December 13, 2024 |
11 min read

Christmas email marketing: 18 tips to generate more leads

Christmas is a time of re-connection, a holiday season that draws families and friends back together in celebration.  As well as this, it is also an opportunity for businesses to…

Mark Cirillo|
December 06, 2024 |
10 min read

Recruitment marketing

How to use recruitment marketing to attract top talent 

Picture the scene. You’ve just posted a job ad on your company website. It’s taken you hours to get the wording right, and you’ve gone over every little detail.…

Mark Cirillo|
December 04, 2024 |
8 min read

The best strategies for Facebook retargeting ads in 2025

Visitors rarely buy the first time they visit your site. At this point, they don’t know who you are or what value you can provide. But the last thing you…

Lizzie Davey|
November 29, 2024 |
12 min read

Meta ads strategy

How to build a successful Meta ads strategy in 2025

If you want to get the best results from Facebook ads in 2025, you need to stay up to date. This doesn’t mean following the latest trends or dances.…

Elena Mazaheri|
November 27, 2024 |
7 min read