Integrate Pardot with LeadsBridge
Intro
Pardot is a B2B marketing automation by Salesforce helps marketers create more leads, generate more pipeline, and empower sales to close more deals.
In this article, you'll learn how to connect your LeadsBridge account with Pardot.
Connect Pardot integration
Before you start
- Head over to the left sidebar and click on the Create new Bridge button
- Select your integrations in the selectors
- Click on the Continue button at the bottom right
Authorize Pardot integration
Setup your Pardot integration
- Click on Connect Pardot
- Click on Create new integration to connect your Pardot (or select an existing one from the dropdown if you already connected it)
- A popup wil be opened where you can authorize the Pardot integration
- Click on Authorize and you will be prompted to the Pardot authorization experience
- Here you will need to provide the info required and grant access to LeadsBridge
- Once done, you will be get back to LeadsBridge application
- You can choose a name for this Pardot and LeadsBridge integration (you can also edit it later)
- Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
- Now that your Pardot is connected, you can continue with the set-up of your bridge
Configuration details for Pardot
Which entity concepts we support for Pardot
With LeadsBridge you may use these entity concepts for Pardot.
Lead
A lead is a sales prospect and generally represents the first stage in the sales process. The lead is a person who has not yet been qualified and might be interested in your product or service.
Which segmentation concepts we support for TikTok Lead Generation
With LeadsBridge you may use these segmentation concepts for Pardot.
Dynamic List
The dynamic lists rule builder interface is similar to automation and segmentation rules – all the criteria and match options are available in dynamic list creation as well. The benefit of dynamic lists is that you can create a list of prospects that are tailored to specific criteria.Static List
Can be used as recipient lists or suppression lists for an email newsletter, to seed a drip nurturing program or used in further automation or segmentation criteria ("prospect list is…")Campaign
Pardot’s various marketing elements can be associated with a campaign. Pardot campaigns are typically thematic touchpoints (similar to "source" in others system). ( Learn more)
Common questions for Pardot
Can I configure LeadsBridge to create a new lead if a lead with the same email already exists?
Yes, of course! If a lead already exists in your list, but you wish to sync a new lead with the same email, simply allow LeadsBridge to create duplicates.
Go in your integration settings and set the “Allow duplicates” toggle to “Yes”.
If the "Allow Duplicates" toggle is set to "No" any lead that already exists in your list and has been re-submitted will be updated with the new information.
I get a message stating "Unable to authenticate! Please check your credentials", how may I fix it?
If you get this error message while creating the integration it means that your Pardot account is locked due to too many failed login attempts.
To fix it you need to reset your Pardot password. Please follow these steps in order to change it:
1. Open the Account Settings page into Pardot, click and select Settings. In the Lightning app, select Pardot Settings
2. Click Edit Password
3. Enter and confirm your new password
Remember to update the password into the Pardot integration.
Why I cannot see my custom fields?
In case you cannot see your custom fields in the fields mapping step of the bridge means that the Pardot user you have connected doesn’t have enough permissions to retrieve them.
To fix this, you should change your role in the Pardot settings.
Notice that Custom fields using Radio Button, Checkbox, Dropdown, or Multi-Select type are not supported by Pardot’s API, so they won’t be visible in the fields mapping step.
Do you need help?
Here some additional resources:
- LeadsBridge KNOWLEDGE BASE
- Contact support from your account clicking on the top right Support button