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Generate more leads with the LiveChat Inc + Acoustic (IBM Silverpop) integration
LiveChat Inc / Acoustic (IBM Silverpop)
Integrations

Generate more leads with the LiveChat Inc + Acoustic (IBM Silverpop) integration

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Quick summary of LiveChat Inc

LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.

Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.

The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.

Quick summary of Acoustic (IBM Silverpop)

Acoustic is a digital marketing software studied to help businesses that benefit from AI and automation to take their activities to the next level.

With Acoustic companies will be able to automatically trigger any marketing activities and messages based on users’ behavior and AI recommendations. Moreover, marketers can create the most personalized messages to provide the best customer experience and increase conversions and engagement.

Thanks to Acoustic will make it possible to grow revenue and increase sales by understanding and analyzing web and mobile experience to enhance content and marketing tactics.


What you can do with LiveChat Inc and Acoustic (IBM Silverpop)

Create new Acoustic (IBM Silverpop) contacts in lists with LiveChat Inc

Create new Acoustic (IBM Silverpop) contacts in queries with LiveChat Inc

Update Acoustic (IBM Silverpop) contacts in lists with LiveChat Inc

Update Acoustic (IBM Silverpop) contacts in queries with LiveChat Inc


Other popular Acoustic (IBM Silverpop) integrations offered by LeadsBridge

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