Generate more leads with the FrontApp + FreshSales integration
FrontApp / FreshSales

Generate more leads with the FrontApp + FreshSales integration

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Quick summary of FrontApp

FrontApp is a solution designed to assist teams in efficiently managing their email inbox. It allows you to bring all communication under the same roof by gathering internal and external messages into a consolidated inbox. Among others, those will be your sales and support emails, SMS, chat and notifications from Twitter and Facebook Messenger. Having a single inbox experience will allow you to improve internal team cooperation, which is an efficient way to improve your customer satisfaction and communication with your clients in general.

FrontApp allows assigning internal dialog around external communication, which the customers cannot see. It’s can also be integrated with a number of existing software ranging from Github to Salesforce, making the communication more organized, timely and responsive. FrontApp messages can be assigned to team members both automatically and manually. People familiar with other email clients such as Gmail and Outlook find the new platform very easy to use as it has also been built like other email clients, but with a lot of extra features and a better UI. Real-time collision detection features help prevent situations in which more than one team member respond to the same conversation. Advanced analytics and complete visibility into team inboxes help in making better and more informed decisions. The reports, at the same time, can easily be exported for even deeper analysis of the information, which isn’t something most traditional email clients offer.

One of the biggest benefits FrontApp has to offer is certainly enhanced collaboration, given that the tool keep your team synchronized behind the scenes. Using it, you can assign the right tasks to the right team member, exchange messages and internal conversations, and follow progress without messy replies, drafts, and CCs. Plus, FrontApp is easy to connect to any app your business relies on, including your CRM tools, project management systems, help desks, and more. The built-in analytics tools allow effective monitoring of performance and automatically track various performance metrics, including messages handled/user, time-to-reply and hourly messages handled.

Quick summary of FreshSales

FreshSales is an all-in-one CRM solution strongly focused on Sales Management which provides several tools and features, including Email Marketing, Automation, advanced Lead Management system, Logged Phone Calls and a robust Event Tracking system.

FreshSales’ Lead Management system helps you to easily turn your website visitors to new leads, segment them based on their activities/engagement with your website, and assign each one to the right salesperson of your organization, based on location. In fact, you can group your sales team by territories, in order to automatically pass them the leads. It’s a great feature that can be useful to close more deals. In the meantime, Freshsales will enrich their profiles with social media information and photos. Then you can assign a score to each lead and schedule tasks and appointments with leads and customers as well.

The main focus of this CRM are sales, as its name suggests. Freshsales offers a stunning visual sales pipeline, that allows you to easily identify the your leads and deals in each stage of your pipeline, getting crucial insights and follow-up them directly from the dashboard. Freshsales also provides a phone call and voicemail system, with tracking and logged phone calls, an email marketing solution with dozens of templates, reports and insights, and a common inbox for the entire sales team.

What you can do with FrontApp and FreshSales

Create new FreshSales contacts in list views with FrontApp

Create new FreshSales contacts in lead sources with FrontApp

Create new FreshSales leads in list views with FrontApp

Create new FreshSales leads in lead sources with FrontApp

Update FreshSales contacts in list views with FrontApp

Update FreshSales contacts in lead sources with FrontApp

Update FreshSales leads in list views with FrontApp

Update FreshSales leads in lead sources with FrontApp

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